UM ICT is a strategic partner to the university in providing and ensuring robust and reliable ICT infrastructure and services towards improved user experience via responsive, user-centric ICT services ; value cocreator via the adoption of emerging technologies, provides for insight analytic  ecosystem and managing risk to ensure operational resilience by protecting ICT services from cyberattacks and intrusions.

ICT VISION

• To be an innovative ICT center in supporting research, teaching & learning by providing the state-of-the-art technology.

ICT MISSION

• To provide and support up-to-date, quality ICT facilities to fulfill customer's requirements.

ICT OBJECTIVES

• To provide robust and  reliable ICT infrastructure and services
• To improve user experience through responsive, user-centered ICT services and adoption of Internet-of-Things
• To improve data visibility through data analytics to support data-driven decision making
• To protect ICT services from cyberattacks and intrusions
• To support the University’s strategic plan in income generation and cost optimization
• To develop an organization with expertise to plan and fulfill ICT requirements

ROLES AND FUNCTIONS

•  ICT Infrastructure Management
•  Information Systems Management
•  ICT Security Safeguards and Monitoring
•  Event based IT Support (Multimedia,Live Feed,WiFi etc)
•  ICT Training & Courses